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May 12, 2021May 12, 2021

How To Use Video and Video Marketing For Your Business in 2021

How Is Video Changing In 2021?

Whether youÔÇÖre a large, multi-national company or a small business, video is increasingly more important in marketing the business. In 2020, we saw a huge increase in the use of video and that appears to be continuing in 2021. Trends show that video is increasingly more important to share a corporate message than ever before. The question remains how has 2020 changed the way video is used? How will video be used in the coming years? In this post, we share some of the interesting trends weÔÇÖre seeing in the corporate video production and corporate livestream video world and address the question:┬á How to use video and video marketing for your business in 2021?

The primary way video has been used in the years leading up to 2020 was to create a branded message with the purpose of converting a viewer into a fan and eventually into a customer. The road to conversion has shifted slightly. How it is being used and the methods that video has been incorporated shifted greatly during 2020. Many organizations shifted to creating videos that showed the viewer a behind the scenes, more intimate look at their operation. The goal was to show who was behind the scenes and how their people make up the business. The feel was directed to a ÔÇ£Our people are our businessÔÇØ mentality.

What is Video Marketing and How Does It Work?

Video marketing is simply the process of creating a corporate video for the purpose of highlighting what a business does, how they help their customers, or telling their story in a compelling way. The ultimate goal of any video marketing strategy is to convert viewers to customers or clients. This conversion should be measured and converted to a Return On Investment (ROI). If the video is compelling, more viewers convert; if a video is less compelling, less will convert. This means it is extremely important to enter the video production process with a purpose and goal. The purpose might be to share the story or show the human side of a corporation (think Publix Commercials) and the ROI might be 1 customer created for every 1,000 views (where we might assume part of the ROI is to retain or reinforce a message to existing customers).

Video Marketing usually works in the form of a commercial placed in front of the viewer (via television, online media consumption, or mobile media consumption). For example, a short video ad might be placed in front of another video that the viewer wishes to watch but must first watch the advertisement to view the video they want to see. This can be effective for forced marketing.

Another form of Video Marketing is the creation of a consistent stream of informational videos sent out to YouTube. For example, our Creative Director, Jenn Jager, created a YouTube channel several years ago to demonstrate her knowledge about video production. Since its creation, several clients have found Plum Productions because of her videos about various video production related topics. This is a form of Video Marketing that is more passive and less forced. People search a question about a topic, find her video on Google or YouTube, watch her video, and then later reach out because they have questions and want to know if she can help. This is a much better method of gaining clients over time than forced advertisements; although, there is certainly a place for paid advertisements. For example, in her videos, she may have a paid advertiser run their ad prior to her video or she may promote a product for a company based on a paid agreement (usually noted in the video).

How Effective is Video Marketing For Business?

LetÔÇÖs start with the assumption that one is placing the video in the right place at the right time to be in front of the right audience. That is the critical first step and why it is particularly important to have a purpose and goal prior to creating any video. Now think about when you shop online for a product or service. Do you read any reviews? Most likely you do. Do you do any other research like Google the product name? You probably do. Do you watch videos related to the product or service? Most likely you do. That seems to align with the research. According to Smart Insights, more and more marketers (those who place ads) are finding that video are a critical component of their marketing strategy. They find that the ROI on video has been steadily increasing over the years and it continues to do so this year.

One shift that Smart Insights and the marketers theyÔÇÖve surveyed found that there has been a shift in where videos are placed and get a return on their investment. They are not only seeing a greater watch time (increasing by approximately 19%), but also seeing a shift from television advertising to online video marketing. The spend has grown faster in the online video segment than the television segment, which is significant and worthwhile to know.

What Types of Video Should Be Used When Marketing?

At Plum Productions, weÔÇÖve seen a shift in the past year to more online events and a growth in creating video for websites to improve search engine optimization. Here are the types of videos being used to market business right now:

About Us Videos
Testimonial Videos
Video Reviews
Corporate Messaging Videos (internal and external)
Demonstration/Product Videos
Real Estate / Construction Videos
Sales Tool Videos
Live / Livestream Videos
Virtual Event Videos

Here is a little more information about each one:

About Us Video

In this type of video, the company is simply trying to share with the viewer who they are, what they do and why a viewer should do business with them. Think about the traditional, ÔÇ£WeÔÇÖre ABC Company and we do XÔÇØ style. This is something Plum Productions does a lot of and can help you create a script or branded message to better capture potential customers.

Testimonial Videos

If your company has a client base that can be asked to give a positive statement on camera, this is a great tool to help any company convert a viewer to a sale. Most people want to know theyÔÇÖre not the only ones who are buying from youÔÇªthey want to know that others have tried you and you are legit. This should be used on any sales page that asks for the sale (asks for a payment). It will help conversion over time and help close the deal.

Video Reviews

This type of video is typically used with products. Most times this is a video that is created by someone who purchased a product and wishes to unbox and review the product for their viewers. This can be a source of income for product companies if they request a YouTube Influencer to review their product on their channel. Be prepared to offer an affiliate link or payment for their efforts and time. If their channel is the right channel for your audience, it should be worth the investment.

Corporate Messaging Videos (Internal & External)

Recently we did a video for a national company to review how they did in the first quarter of 2021. This video was shared internally with their team around the county to give everyone a sense of how they did and give the team a goal/direction to strive toward. This is a great way to communicate outward to the team to motivate them to continue to improve. This type of video can also be used to communicate outwardly to vendors and even customers. This video might include information to help viewers understand how well the company is doing and how they are grateful for their customers. By doing this, it reinforces brand loyalty with both vendors and/or customers.

Demonstration / Product Videos

This type of video is for companies that sell products and want to show possible uses or the versatility of the product. For example, in this video from Epoca.

Or this video from the Tator Gator, both show how the product can or is used. This type of video helps the viewer understand what the product does but also puts the viewer into the situation to better clarify to the viewer if they should buy or not. If itÔÇÖs not for them, they should be able to see that in the video to prevent product returns.

Real Estate / Construction Videos

This area has grown dramatically in the past few years. Realtors are starting to create short videos to show a home they have listed to improve the possibility of a sale. The other area video is being used is in the construction market. Here, Origin Construction shows what type of work they do, how they work, and who is their client.

Sales Tool Videos

Videos that are used as sales tools are videos that walk the viewer through steps to get to a purchase. It might be a short social media that leads the viewer to a slightly longer video on a landing page followed by an even longer video that makes the purchase easier for the potential customer. These videos can also be frequently asked questions (FAQs) before calling in to speak to someone in the business before making a purchase. The other way a sales tool video is used is during a sales meeting, the salesperson uses a video to explain or show their services. It becomes a tool in the process of making a sale. If the focus is to lead the viewer down the path to a purchase, it most likely is a sales tool video.

Live / Livestream Videos

One of the more complicated but highly effective videos is the livestream video. This has been on trend in the last half of 2020 and into 2021. This type of video allows large groups of people to gather without the risk of spreading diseaseÔÇªbut more importantly, it widens the geographic area an organization can communicate. We had one nonprofit talk about how they did their livestream and learned that people were watching in all four time zones of the U.S., and they were able to increase their donations because of it. Larger audience for them meant more dollars coming in.

Virtual Event Videos

Like Livestreams, this type of video is one where we produce a full event (emcee, participants, etc.) provide the video to the client and they stream it as if it is a live event. This can be helpful if you donÔÇÖt want to leave anything to chance and just want the event to happen. During the ÔÇ£eventÔÇØ everything runs smoothly, and all viewers feel like theyÔÇÖre watching a live eventÔÇªeven though it is pre-recorded and highly produced. Imagine a television show captured as an event.

Why Is Video Marketing Important?

Video and how you use it to market the business does several things. First, it creates an awareness for viewers. They begin to recognize the brand, the style, etc. and begin to feel more comfortable with the company. If a viewer feels more comfortable, theyÔÇÖre more likely to buy because they form a sense of trust. If a viewer can go online and learn how your product works or troubleshoot by watching a video, theyÔÇÖll appreciate that more than waiting on the phone for answers.

Video and Connectedness

When done correctly, viewers will feel emotionally connected to the organization if they see people. Sometimes itÔÇÖs tempting to simply create an animation/cartoon video to explain what your business does, but we find this to be less effective. When you research a company to trust with your money, do you want to see who they are or have characters explain your business? Most people tend to prefer people because they want to know who theyÔÇÖre dealing with. Obviously, the lower the financial risk, the less important that is, but it becomes increasingly important when the financial investment rises.

With all that said, itÔÇÖs important to know who your audience is, what they are looking for and where they do their research. By knowing this, you will have a much higher probability of capturing them where they are while they are going about their daily business.

If you need any help creating a video that captures attention and converts to sales, please feel free to reach out to us and weÔÇÖd be happy to answer any questions.

March 12, 2020

The Case for Video Content Marketing and SEO Results

Whether the business is large or small, content is king when it comes to search and being found. According to OptimWise┬áthere are several factors that lead to success in being found in a search. OptimWise also shares that the items that are important and improve your chances are stuff like the quality of the content and how well the keywords have been researched and used effectively. Other factors include newness of information, how well information answers a question being looked for, and how well items are structured and tagged. Items that can decrease success are items like useless content and stuffing keywords throughout to try to trick Google and the like.

Why Video?

Before we get into the SEO portion, it’s important to understand why video is helpful in general. When videos are relatively short, they can be more impactful than a quick paragraph. Why? Emotion. Emotions can be communicated quickly with music, visuals, movements, transitions, text on screen, verbal statements, etc. When these come together in a video, the effect is magical. Viewers are drawn into the story, the feeling. They feel like they’re a part of the situation or problem. This is important because without emotion, you’re selling or telling. Everyone wants to buy, no one wants to be sold. Period.

Another reason for video is that Google likes it. When you type in a question you will not receive one or more (sometimes several) videos related to that question For example, doing a quick search about Doodly, we find the results are mostly video results along with information about the company that created it. Notice the top video? That’s our Creative Director, Jenn Jager. She’s the first search result on Google and near the top of YouTube (depending on what you search). How did she do this? Read on…

How does Video affect Search Engine Results?

There are several factors that affect search (there are literally 10s and sometimes 100s of items under each of the above listed factors that affect results positively and negatively) and video is not the only one. It is one of the items that impacts rankings positively as long as certain things are in place. We know that Google (Alphabet), the world’s largest search engine, also owns YouTube as one of its brands, so having YouTube video as one type of content helps. But what type of video is helpful in getting results?

Using Google Analytics will help you determine the appropriate keywords, target audience, and real world information on your current performance. If you find an area in the analytics that pops out as a success, maximizing this information can help you determine what information you should be providing.

For example, if you determine that an area of your business is being found related to specific keywords, you might consider adding more blog posts surrounding that topic. In each blog post, you might determine a video about that topic or question might be appropriate. Why would you do that?

It has to do with your visitor’s attention span. Our experience has told us that when a video is on a page, people will more likely watch it versus read the text. If the visitor is reading the text, they may lose interest in the written word and move on (to another page or a different website). If a visitor is watching an appealing video, they typically stay on the page to the end or near the end of the video…thus more time on the site. This will maximize your content marketing efforts by keeping them on your site longer.

Another factor related to the above paragraph is how this impacts bounce rate. By keeping a viewer on your page longer, your page (and the analytics) are telling Google that the content located on that page (or website as a combination of page) is high quality and keeps the visitor on the page. This is called lowering your bounce rate.

Wistia reported in 2016 that pages without video tracked time on page at 2.6x less than pages with video (article here). Interestingly enough, we find that pages on our website that contain video also track longer visit times. Coincidence? We think not!

Digital Marketing & Video

As a digital marketer, we recommend using video in your social media marketing efforts. If your content marketing strategy doesn’t include social media, you’re missing something. More importantly is the engagement of video on social media. By adding video to posts, you’re also improving your engagement. Link building is typically related having links from outside websites that bring visitors to your site (and a little the other way as well), but social media is the easiest form.

Creating content, and more specifically video content is not as difficult as you might think. We work on YouTube projects regularly and use a program called Tube Buddy┬áto determine topics and information people are looking for so we can provide content people want. If you want, you can click the link and subscribe to it (by the way, this is an affiliate link).

Whether you’re run a product or service business, providing content and information your prospective customers need and want is directly related to the success of being found online. Search traffic is one area that creating video content can help any business improve their results.

We also hear clients tell us that they don’t know what topics to create content around, such as blog topics, etc. They say they’ve created tons of content already and don’t want to repeat what they have. We think this is a mistake. When blog content repeats (with a different angle), it tells search engines that this website is more about this topic than any other…making the site an expert in the topic.

We have several case studies on our website where clients created videos for a specific purpose, brought viewers to a specific landing page, and converted them to a full-blown lead. Converting a prospect to a sale is a salespersons job. Marketing and video marketing improve the likelihood of converting to a lead and then to a sale, thus affecting the business’s bottom line.

If you need ideas on how to create content, we’ve created a blog post about it so you can create hundreds of topics. Remember to create a mix of written (text) and video (visual) posts so you can analyze which is more impactful for your visitors and which ones perform well. If you find two of 30 posts do very well, do more about those two topics. It will help your ranking. Besides, its’ what your visitors are looking for.

Need help? Give us a call!

September 24, 2019April 8, 2020

Best Video Production Trends That Will Carry Into 2020

Video has made a huge impact in the marketing world. In fact, video is oftentimes mentioned as one of the fastest growing categories in marketing. Many say that video is growing at an incredible rate and the number of hours being watch is astounding. We take issue with some of this. We take issue that video is growing so fast. We concede that video is growing rapidly, but we also believe companies like Netflix, YouTube, and Amazon are driving the viewership and hours watched. When it comes to productive business video and video marketing, the number of hours has increased, but we don’t believe it’s as quickly as the overall video world. There are several components that drive video interactivity, and that’s what business owners want. Getting people to watch the video is one thing, getting people to act is another. In this post, we’ll share with you the top 4 Video Trends that any business should be keenly aware of before 2020.

If you asked what some of the video trends would be two years ago, you would have heard stuff like 3D video or 360-degree video or Virtual Reality video. All those types of videos have a place, but they certainly weren’t the trend for the year 2018, 2019, and probably won’t be for 2020. If you want to be on the cutting edge of trends related to video, you can get very experimental, but it’ll be tough to get a high (or mediocre) return on that investment. That starts by understanding what is important when measuring ROI. Is it search results on any one of the search engines? Or is it calls or orders? Whether the business is a product or service business, it doesn’t matter…video content can help. By varying the marketing campaign slightly, one can get slightly different results. The key is to have some online video because there is online activity happening 24 hours a day.

Marketing agencies will push you to build the brand according to the marketing strategy…and this is critical and why stuff like 3D video or 360-degree video is just hype and cool stuff…but not necessarily for you. That type of video typically needs a lot of planning, a larger budget and more time to get the perfect video. The issue at hand is on the consumption side of the equation. How do people view a 3D video if they don’t have a 3D television? Or how does one view a Virtual Reality video if they don’t have the headset? That’s why we don’t think it’s the right tool for most businesses.

The reality is people are using all kinds of methods to access answers to their questions, including voice search and artificial intelligence. Most digital marketing agencies will tell you that you must have all the bases covered by having digital pieces that support stuff like voice search and the like. For a small business, a medium sized business or a large business, it’s tough to know how to exactly create brand awareness or to have a budget for stuff you don’t know will be worth the investment until much later. More so, even the largest of companies that invest in these types of videos are finding that it’s tough to measure whether it’s worth the work and the investment. Typically, they’ll use one of those videos to get some chatter or shares online. Does that convert to new sales? Probably not.

What are the best video trends to follow for success?

With the above in mind, what are the marketing trends and the video trends that will provide the best results to the most amount of businesses? Here’s our list:

Explainer Videos. This may seem to be elementary and unexpected when talking about trends, the explainer video does several things for the business. It provides transparency for the viewer that helps them feel a level of comfort to take action. Businesses that provide a level of frankness in their messaging can provide a disarming feeling and a sense of integrity. For example, in this video below, the viewer gets a sense that the company can deliver what it promises with it’s Primula cold brew coffee carafe. Want one after you’ve watched this video? Click the link!

Bite-Sized Videos. Our potential clients typically ask us how long their video should be and then blurt out that they think it should be short. While that may be the case, it’s not always the case. Sometimes longer videos are better. For example, a long video might be helpful when its answering a question, explaining something complex, or providing better insights into who or what something is. Think of these types of videos as a silent level of customer service. But, shorter video can be highly effective when used appropriately. We find shorter videos are more productive when used in marketing materials and social media. No one wants to watch a long video that sells to the viewer; therefore, keep a sales message video a little shorter than you think. Below, this video is shorter (relatively speaking) but allows the viewer enough time to understand how and what the product is and does.

Product Videos. Product videos will most likely never go out of style. These videos help the viewer understand what the product does and how it solves a problem without having to purchase it. Once the viewer understands, they can make a will informed decision to purchase it. We’ve heard from many sources (such as from Impact Learning Center & HubSpot’s Importance of Product Videos for E-Commerce, and there’s more) that video increases product conversion to sales by an incredible amount. This happens because of the educational and informational way that product videos will present the product.

Story Videos/TV Style Videos. This type of video is one that feels like a television show and not a sales tool. For business, the three videos above are important, but they also are very promotional in nature. That can be good and can create results, but sometimes at the cost of irritating the viewer because they must sit through the promotional nature of the video. A trend we’re noticing with our clients is the acceptance of slightly longer videos that tell a story. For example, the video below shows the viewer what is about to happen and the challenges they may face. It provides a little conflict to the story. Then, we do a mid-point check in. This allows the viewer to see the project complexity and the challenges first hand. Ever wonder what your contractor would be doing during your project? This gives a glimpse into the construction world and what a high-quality construction contractor would be doing. Finally, the reveal. Here’s what the contractor did to complete project and how the project turned out. Obviously, the concept showed how the complexity was overcome by the competent team. This company was able to boast and show how they completed a difficult task. Who would you call after viewing this if you were a restaurant?

Another example of this type of video is the ChairSpeaker video. This video shows (in a slightly comical and relatable way) how those who have lost their hearing often times feel left out of conversations when they try to watch television with a headset that helps them hear. The ChairSpeaker solves this problem by providing a product that helps the hearing impaired stay engaged in conversation while still being able to watch and listen to television (just like everyone else).

SEO Videos. SEO videos are used to help improve search engine optimization while answering questions the viewer wants to know. These videos are typically topical in nature and typically answer a question that someone has typed into Google or Bing. For example, this attorney answers why Uninsured Motorist insurance is important to anyone who owns a car and drives on the roadway. The purpose of the video is to answer the question and to serve as an indicator to Google what their website is all about. We also might recommend doing some additional live videos with a mobile phone and answering questions with viewers on Facebook or YouTube. This serves the same purpose, only on those social media sites. Google and the like love content. Anytime a business website can provide more content it gets rewarded.

While this may sound like a boring list and one that doesn’t include the coolest, latest and greatest technology, it does include video options that will create a return on your investment (if used properly). One of the biggest changes we are seeing in the industry is the use of videos that feel like a television show and not a sales tool. This is nothing new, but we’re seeing it used more and more… and we think that’s a good thing. It requires a little more flexibility and planning, but if done correctly, it can provide the viewer with an experience that is much different than the typical sales piece. We will always go back to the point of how it is used. One of the ways we recommend using that type of video is prior to the call. Let the prospect find the video and understand who you are in a different light; thus connecting with your purpose and style before the call. This goes a long way to create an emotional bond prior to making the phone call.

If you have any questions or would like to discuss some possible video ideas for you and your business, give us a call or drop us a line via our contact us form. We’d love to find a creative way to make your business stand out from your competitors and get more business!

September 20, 2019April 8, 2020

How To Create Videos That Work For Your Business

When creating your marketing strategy it is critical to incorporate measurable benchmarks. In the past few years, video has become the “latest craze,” but does it work? Is video effective in making your business more money? Can you really sell more by incorporating a marketing video into a marketing mix? This article will help you identify components and activities that will improve your video effectiveness.

Let’s start with what your video should do. If you’re going to create video content, there should be a purpose behind it. The goal shouldn’t be to just have a video…the goal should be to create a compelling video that will improve conversion rates by incorporating a call to action. This doesn’t always mean a blatant, “Buy this now,” rather, it can be a subtle illustration of next steps. It depends on the marketing campaign and the type of video. Regardless, your video should tell a story. Sometimes a story means a simple equation:

Current Situation + Problem Results = Problem Solved

Or, it could be:

Personal Challenge + Pain Caused = Organization Solved My Problem

These equations are not as literal as that, but essentially we’re sharing a current problem or situation and showing what the results of that problem are along with how a product or organization has solved it with it’s product or service.

When creating marketing videos effectively using that equation, one must understand the target market and the pains they are experiencing. By placing the product or service into the “problem solved” category, the viewer is more likely to understand how it works and why they should purchase or call.

Once the strategy is worked out, the next step is to understand the structure of an effective video. First, you’ll want to structure the most important part of the video toward the beginning of the video. We don’t mean blurt out the most important sentences regardless of their message; we mean structure the content to incorporate the most important components as early as possible. The reason for this is watch time. By measuring both whether someone watched the video and for how long they watched, marketers can use various tools to improve conversion. Knowing that viewers typically leave the video at the 36 second mark is important because any message after that point is usually not heard (and the 36-second number is just an example…usually every video has a different drop off point).

If the video is incorporated as a blog post (as in the video below), the goal is to learn how a search engine ranks the video or blog post. If the blog post and video answer a commonly asked question and can be incorporated as a landing page that is found via search, the length of the video can be longer. These videos tend to have longer watch times because the viewer arrived there searching for more information. This tactic is smart video marketing for any small business.

Make the video compelling and fun to watch. Who would ever want to sit through a boring video? If the goal is to get the viewer to take action, then boring it cannot be. Crafting the right video idea takes creativity… and that’s where the magic happens! When you hire a professional video production company, they should be able to create a concept that matches your branding guidelines yet still captures the viewer’s attention to result in the viewer taking action. This video was fun:

Another question to ask: Can you watch it on your phone? Google has pushed the transition to be mobile friendly for the past couple of years and we don’t think it’s going to stop. You’ll often be quoted some astronomical number of hours of video being watched online every year. Recently we saw an article say that YouTube mobile video consumption has been increasing by 100% every year in the last couple of years. We think that’s probably true…but the videos being watched aren’t marketing videos. They’re including all video, which means the live streams, the content that is long-form video, even Monte Python movies are available for viewing if you like. So, don’t think you’re missing out on all of it, but you should have some video for other reasons. SEO.

SEO, also known as Search Engine Optimization is content that increases the brand, the keywords, the data that says this is what this website is all about. In other words, if you have a business that sells yard products (mowers, parts related to mowers, rakes, trimmers, etc.) and you consistency posted blogs about car repair rather than mowing equipment, Google might confuse your site with a auto repair shop. It’s critical to be consistent in your keywords and content. Same goes with your video…and since Google owns YouTube, you should do the same with your videos.

When you finish your video, you’ll want to incorporate a link or a reference about where to find more information. If your video ends up getting shared several times, you’ll want to make sure the video guides the viewer back to the page they belong…where the content resides.

If you’re creating a business video, you’ll want to inform and educate the viewer. Information and education is king with YouTube and Google because more people search for and watch those types of videos. If you can, you should be offering advice and tips instead of being 100% promotional or marketing in nature.

Music is critical to how we feel during and after we watch a video. Think about the last great movie you watched (or next time pay attention to the music more than anything else). You’ll find that music is almost a character by itself. Without the atmosphere the music creates, you don’t have much of a scene…unless silence is important to the message.

What should I do next? If the viewer has to ask this question after watching your video, you’re missing the call to action. It should be blatant, straight forward, and clear. It should tell the viewer what you expect them to do once they’re done watching. Sometimes it makes sense to put the call to action earlier in the video so if they understand enough and wish to take the next steps earlier than the end, they’ll know what to do. Like this…

What Types Of Video Get the Best Results?

Video Tutorials – By sharing with the viewer how to do something they want to learn how to do, you give them the feeling you’re professional and worth their investment. If they see you as someone they can trust because you’re talking about something they’re trying to do or fix, the likelihood of them calling you increases the longer they watch.

Behind the Scenes – If you do stuff that’s interesting or different than most people understand, you might consider a behind the scenes video. They get people interested in what you do to make the magic happen. If what you do is truly magical…you probably don’t want to share your trade secrets, but sometimes showing a little of the magic and make a huge difference in getting them to take action to call you.

Frequently Asked Questions – The best type of video for SEO is the Frequently Asked Question (or FAQ). This type of video answers a question the viewer is searching for and wants to know the answer. If you can give them the answer and still leave them wanting more, you’ve hit the sweet spot.

Animation – Sometimes, with some products, it makes sense to create an animated video. The reason animated video makes sense for something is when you can’t see inside a product to understand what it does. Here’s an example.

Social Media Videos are highly productive for funneling people to a landing page. Our recommendation is to use a short version of the video to bring them to a landing page with a longer form version of the video. But don’t forget that call to action!

What To Do To Maximize Your Investment In Video Production

Regardless of your financial goals, there are several steps you’ll want to take to maximize your investment in time, money, and resources before and after you start. We know its now common to hear that your company should be using video to leverage your business growth. If you aren’t using it by now, you might be leaving some money on the table. The key is knowing where you want to use your video and how you do it. In this post, we’ll share some common issues and problems that people face when maximizing ROI.

Common Issues that Affect Video ROI

Too Many Options

Too Many Production Companies. If you’ve never created video before, you’ll find you have hundreds of options to choose from in terms of video production companies.

Content Ideas. The next issue will be what you want to create. Do you want to create a marketing video? Social media video? Product video? There are several ways to slice up marketing content that it can quickly become overwhelming.

Where to Place It. The next issue will be where to place the video (or videos). Very quickly, you’ll learn there are thousands of places to publish your video…and each one will have their own reason for doing so. All of this shouldn’t stop you from deciding to move forward. It’ll be worth it.

Getting More From Your Professional Video

Who is Your Audience?

Think about something you’ve watched in the past that really resonated with you. Why did it? It might have been because it was about something you wanted to learn or know more about, the person speaking was personable and they may have described the world you see in a similar way. Maybe they spoke in terms or jargon you’re comfortable with. Or maybe they had the same or similar personality as you. When creating your video, you’ll want to know who your audience is, what they like or dislike, what they need to know, why they need to know it and how they like to be spoken to. Use that information to compile the viewer’s demographics, location, where they consume information, and what social media outlets they view most. The more you know about them, the better you can speak to them.

Your Viewers

There are several types of personas that you might be speaking to, for example, you might be dealing with a “Give me the information, get out of my way, and let me decide” type of person. This might be someone who is at the top of the corporate structure, like a CEO or similar level.
You might also be speaking to someone who is more interested in learning about how your customers feel about you. They might want to read or see more reviews about the business. These are the ones who need to obtain verification that they are making the right decision. They like to include others in their decision making and reviews are a good way to get this information.
Another common viewer might be a detailed, technical type. They want facts, figures, and as much data as possible to make the decision to pick up the phone to call. This type of person needs to have support data incorporated into the video so they can make an appropriate decision.

Regardless of the type of viewer you’re reaching out to, you’ll want to craft a message that taps every type of personality possible. Perhaps there is a way to show and describe important information to a couple of personality types at the same time. Use all of this information to craft a solid script. We typically take care of script writing for you, but, we work with all types of clients; some who like to do it themselves and some who want to have someone take care of it for them. The next step will be to craft a solid shot list that must be captured to illustrate what is being said and targets each persona.

The Video Production Process

The video production process contains several components: pre production, the shoot, post production, and delivery. During the pre production stage, you’ll deal with the persona, the long term goals of the video, and what video content that should be created. Investment goals are important before we start so we know what needs to be set aside for the production and what needs to be set aside for the placement of the video(s). During the shoot, we’ll deal with the shot list, the camera operator, the equipment, the location, and any talent that is important (whether it be from the team or hired talent). Finally, during the editing process, we’ll deal with the video editor and any post production items required to complete the project.

So what is the key to maximizing your ROI? We find that clients who work with us to understand why they’re creating the video, where they plan to use, and how they plan to place, we can help streamline that process to improve their ROI. When clients can’t answer these questions or don’t want to share this information, there can be a little hiccups and changes along the way that can increase costs…not because we want to, but because we didn’t know something and had to backtrack or make significant changes. We write this to share with you so we can prevent this from happening to you.

April 23, 2019June 18, 2019

6 Qualities To Look For In A Great Video Production Company

Whether you’re looking for a short informational video or a longer About Us/Corporate Story video, there are several factors that can impact success. One factor is the agency or production company you hire. There are several ways to determine whether a video production company is worth engaging with. If you’re genuinely interested in learning more, we’re sharing the top 6 qualities a great video production company should have before you decide to hire them.

Traits to Look For When Deciding on a Video Production Agency

Professional Portfolio

Before you do anything, look at their work. Does it match your style? Do they have a variety of styles or just one look? Just because there’s one look, it doesn’t mean they can’t do more…and if they have several styles, it doesn’t mean they can’t create the visuals you want. Dig deep into their portfolio (and don’t forget about looking at their social media pages). For example, you’ll need to look at our Vimeo Page to see more work (updating a website can be a little time consuming). Don’t let that sizzle reel excite you too much. What you need to see is how did it help the client? Did they get what they needed or did they just get a wow video that didn’t perform. Sometimes, its the straight-forward video that produces the most results. Other times, its the short, flashy video, and other times its the longer drawn-out video that performs. Ask the agency why it worked for the client.

Deadlines

Deadlines drive everything. There are a few ways you can tell if they can hit a deadline or not. First, do they return your calls in a reasonable amount of time? We’ve been told countless times that we’re the first to call back after they’ve called several agencies. When you call, does someone pick up? If not, how quickly do they call you back? How long does it take to get a response from an online form? These are all simple ways you can tell if an agency is time conscious or not. Obviously accidents happen and schedules get crammed, but communication becomes the key when scheduling conflicts arise…how well do they communicate when there’s an issue related to time?

The Creative

You can find several videos out there that follow the same format. That’s fine if you want to use a tried and true format to get the job done, but if you want something different, can you find a video that does the same thing, only in a different way? For example, a construction company wanted a simple, “Here’s a sample of our work” video, only we worked to make it more than that. We wanted it to have an HGTV vibe so that people will want to watch the video to the end. Here’s what resulted:

Testimonials

When you do your research on a Video Production Company, do they have Google Reviews? More importantly, do you know any of the people who did a review? If so, call them! Ask about the production company’s communication skills. If you don’t know any of them, do you feel comfortable reaching out to them cold? Just giving them a call and saying, “Hey, I was interested in working with XYZ Company…how was your experience?” Then listen! If you’re not comfortable doing that, do you feel comfortable with what the written word says? Next step, use that information to ask the production company about that project: What did the client want? What did they do to help them? How did you arrive at the finished video? Can I see the finished video?

Expectations

Knowing next steps is critical to a successful process. When you first speak to the production company, do they clearly identify your next steps before beginning to work together? Do you know how the process will work? They should describe the overall process with you so you understand everything involved in the process. This should include timelines as to when things can be finished and what the client can do to speed it up or slow it down. Remember, it may be tempting to ask about their editing software or what cameras they use, but in the end, did they get the work done and did they meet or beat expectations?

BONUS: Passion about the Work!

One of the things you’ll notice right away at Plum is that we have a passion for creating something fun for your business. Fun and different should be a part of every video production process. We look for ways to make it fun and different. If you want to pull it back a little, no worries! We don’t mind…┬á but we think you’re looking for a creative edge, so we’ll look to provide that to you first.

If you think we should talk because you’ve done your research and have decided to let Plum be a part of your search to complete your video production project, Give Us A Call! or Drop us a line!

Source: https://www.digitalbrew.com/7-qualities-to-look-for-in-a-video-production-agency/

January 10, 2019January 10, 2019

The future of marketing lies in video.

Sources:
https://mwpdigitalmedia.com/blog/10-statistics-that-show-video-is-the-future-of-marketing/
https://martech.zone/digital-marketing-video/
https://blog.magestore.com/advantages-of-brand-awareness/
http://blog.pipecandy.com/e-commerce-companies-market-size/

November 13, 2018November 30, 2018

How to Prepare Your Office for a Video Shoot

question mark on table representing questions people ask

You’ve decided to create a short video (or a series of videos) to help your business improve it’s Search Engine Optimization (SEO) or to help your potential customers understand who you are, what you do, and why you do it better. Great! Now what? You should get lots of tips from your video production company (if you’ve hired one) on how to set up or prepare your office for the video shoot. If not, you may want to ask more questions of your video production company or find a new one. After all, it should be easy, not stressful to create your video.

So, what do you need to do? Here are some of the top steps to preparing your office for a video shoot:

Get the Shoot Scheduled. Obvious, yes. But if it’s not scheduled, people can’t plan. Once it’s scheduled, communicate the shoot date to your team and make sure they’re ready. Make sure they know what’s happening and when it’s happening that day. You may not have this information, but it should be shared before the day of so everyone is ready and knowledgeable about what is happening.
Prior to the Shoot Date. A day or two (or more, if needed) walk through the office with a different set of eyes. Look for opportunities to tidy up, clean up, and put away all the extra stuff you and your team have collected over the years that is unnecessary to the video. For example, take a look at this photo of an office prior to the shoot. If we had to take a few shots of someone working at their desk, what would look better? The before photo or the after photo? Remember, you want it to look like someone is there working regularly, but not like they’re a “pack rat” or “file piler.” You want to look organized and effective. Here’s a messy and a clean version of an office space:
Do You Need Props? You might need some props or areas where you can show some client interaction or work shots. The video below shows B-Roll (secondary video) shots of employee interactions…notice it’s clean and visually appealing. Each area was selected prior to the shoot to ensure the best possible shots were incorporated into the video. One other thing to think about: if your office decorates for any holidays (Christmas, Thanksgiving, Halloween, Valentine’s Day, etc.) all the decorations need to be removed from the office or else you’ll look like you celebrate that holiday every day of the year in your video! Probably something you want to avoid.
Looking Good? The other question we get a lot is what to wear on camera. That is a great question and we’ve answered it here in this blog post about What to Wear On Camera. The key is to look your best on camera and what you choose can make a difference. Solid, warm colors are best. Refrain from wearing black, white, or red; and refrain from wearing certain patterns that buzz on camera. If you’re going to wear jewelry, don’t wear dangling jewelry because it can make noise when you speak. Finally, bring options. Again, refer to our previous post if you want to learn more.
Script Ready? Whether we create your script or you’re creating the script, it must be ready to go before the day of the shoot. We’ve pushed back shoots because clients weren’t prepared and the script didn’t align with the objective of the video. It’s critical to get a video production company who can get that script to you well enough in advance so you’re ready to perform it. We shoot to the script, so having this prepared will make your shoot go very smooth!

You may not have any questions after reading this, but if you do, feel free to pick up the phone and call us if you have any questions. We don’t mind if you’re not a client, we just want to make sure your shoot goes smoothly.

October 9, 2018October 8, 2018

How to Set Up a YouTube Channel for My Business

YouTube is the second largest social media outlet in the world. Other than Facebook, there is none larger. Getting your YouTube channel set up correctly is important for several reasons. First, it’s your brand. If you’re hosting your videos on YouTube, this is the primary way people will judge your ability to keep your brand intact. Second, it shows consistency. If you can demonstrate a high level of consistency within your brand, you’ve shown you have what it takes to stay organized. Do your clients want to know you’re organized? Our guess is they do.

What this post covers is what you’ll want to do past the initial set up. We know there are a lot of resources out there that will help you set up your channel initially, but once you have it set up, what should you do? This post will give you a checklist of sorts of what you should to do maximize your channel. Here we go!

Once you’ve followed the basics of setting up your channel, there are a few tips we’d like to share.

Channel Art. You’ll want to set up channel art to give your channel a branded look. The recommended size right now (2018) is 2560×1440 px, with a safe area of 2048×1152 px. YouTube recommends a file size of 4MB or smaller. This helps in the load time and cuts down on their storage needs. NOTE: make sure any text or logos you want to have displayed is in the safe area. If you create the recommended size, there is a safe area within that every device (or at least a vast majority) will allow the viewer to see.
Social Media Links. Once you’ve set up your account, you’ll want to link it to other assets, such as your website and your other social media pages. Currently, YouTube has a specific list of social media pages you can link to, including Google Plus or Google Pages, so you’ll want to make sure those are set up. Also, keep in mind these links, once set up, show up in the bottom right portion of the Channel Header Art, so keep that in mind when designing the header. If the social links cover important information in your art, like a phone number, it won’t be visible.
Icon. Add the icon in the top left. It’s not always visible on every platform, but it helps to have it there. Most people use their logo, others use their head shot, but in the end, its up to you.
Enhancing the Channel.
- Optimize the Description. You’ll want to write a brief, high-level description of what your channel is all about. It should use keywords and incorporate specific statements as to what the channel is about. Google’s algorithms have gotten pretty smart when it comes to text, so this is important. Don’t include statements that are unrelated and always have a call to action. The call to action might be to visit your website, watch a certain playlist or video, or call a phone number.
- Add Channel Trailer. A channel is less effective if it doesn’t have a trailer welcoming or describing the channel. You may not think you need one, but here’s why you do. When someone arrives at your channel, they may or may not know what your business is all about. They may not understand how your channel is organized or what is important for them to view to get a better understanding of who you are and what you do. The channel trailer will guide them or give them some reference as to who you are and why the channel is helpful to the viewer.
- Add Links to Channel. These links (described above) help Google verify and solidify who this channel belongs to, who it’s associated with, and builds the web of links you want Google to know and understand to improve your website and channel optimization.
- Playlists. Adding playlists is one of the ways you can tell your visitor you care about them. You’ve taken the time to organize your videos into bite-sized pieces to help them digest your message. Playlist are just that: a way of organizing similar videos and you should do it for a few reasons:
  - Organization. We’ve said it once already, but this helps the viewer know which videos relate to each other.
  - Get Discovered. When playlists are organized, YouTube (Google) knows that each of the videos in the playlists are related, therefore have a higher probability of getting discovered organically. When someone searches for a topic and you’ve titled a video with that search phrase, YouTube might bring up your entire playlist.
  - Related. Again, because they’re related, the viewer can dig in as deep as they like to learn more about the related topic.
  - Session Time. No, this is not the beer type of session, it’s the time they spend on your channel. If someone lands on your channel first (organically or directly) and then spend some time on your channel because they’re nosing around in similar videos, you get extra credit for keeping on your channel longer. Longer sessions usually mean credibility for Google/YouTube. Layer on top of that, YouTube will even reward you if you draw someone to your channel and then move off your channel to another channel. You get extra credit for bringing the viewer to YouTube (at one point, the entire session time they spent on YouTube was given to you, not all the other sites if they visited you first).

For a couple of examples, we’ve selected one channel that has some missing pieces (but otherwise might be ok) and another that does it very well. For starters, let’s look at the channel that is missing a few pieces. We’ve removed their logo and name to protect their identity.

So here are a few points to consider on this channel. First, there is an inconsistent image for each video. You’ll see on the next example, how a consistent image can be created. Second, and this is something you can’t see in this image, they don’t have playlists created.┬á As a visitor, you might not know which video you need to watch, but if you knew that four of the list of videos were about a specific topic you came to learn about, you’d find it helpful. Third, the trailer did not have a call to action and did not incorporate a general message for the business. It was more of a moving PowerPoint presentation, which is fine, but less effective when it comes to getting the viewer to take action.

To see a good example of a YouTube Channel, we’re going to use our sister business My Video 101’s YouTube Channel.

For this channel, we see some helpful things right from the start. First (green arrows), the header image is information about the channel and what to expect. For businesses, we recommend an image with a message that makes sense for your branding. On this example, we also see the social media buttons are set up. Second, this channel has playlists set up (see yellow circle). They use several: Vlogging Advice, Product Reviews, Technical Tips, and Behind the Scenes. Helpful if you only want to learn about one area of the channel, right? Third, this channel has consistent branding across all videos (see blue check marks). While each topic is different, each video looks similar, yet a little different. Consistency is pleasing to the eye and helps the viewer feel at ease when searching through the videos.

With just a few tweaks your YouTube Channel can improve your image and increase views. Take the time to set up your business channel the right way so you get the most out of your channel.

Sources:
DreamGrow (https://www.dreamgrow.com/top-15-most-popular-social-networking-sites/)
Gravity Search Marketing (https://www.yourseoplan.com/benefits-of-creating-youtube-playlists/)
YouTube Support (https://support.google.com/youtube/answer/2972003?hl=en-GB)
Buffer (https://blog.bufferapp.com/create-a-youtube-channel)

March 1, 2018January 15, 2019

How to Disrupt Your Industry Using Video

Set of 5 doors all with gray door and one red

You’ve heard it before, whether from your web developer or from a marketer… “You need video for your website.” While it’s true, video helps, video isn’t always the only answer. BUT, if done correctly, video can be the difference maker in standing out in a crowd of competitors. Let’s dig into a few stats and reasons why this is so.

First, think about the last time you purchased something online. Did the product page have information about the product? Of course it did.┬á Did the product page have photos of the product? Most likely. If the page didn’t have photos, would you have purchased the item? Most people we ask say they would not purchase an item online that didn’t have a photo to see the product. Did the product page contain a video? If it did, do you remember the video? Do you remember what or how they educated you on the product? Did they show you how to set it up, highlight certain features, or show it being used? Most likely, if the product page had a video and you connected with the product and video, you purchased the product.

Therein lies the effectiveness in video.

The video was effective in helping you process and retain information about the product so you can make better decisions. In fact, it has been shown that people are somewhere between 65% and 85% more likely to purchase a product after viewing a video than having not viewed a video about a product or service.

According to Eyeview, a video marketing agency, by including a video on the landing page, conversion increases by 80%. Even Hubspot Blog Post states that “54% of consumers want to see videos from brands they support in comparison to email newsletters (46%) and social media images (41%).”

Common Types of Video (and we have done all of these):

Product Demo videos showing how to use the product, how to set up the product, or just why you should buy the product.
How-To videos
Testimonial videos … who better than your clients to tell potential customers why you’re awesome!
Explainer videos that show the viewer why they need your product or service and what you can do for them.
Expert Interviews
Event Videos
…the list can go on and on.

Now you know why it’s important, how does it help you become a disruptor? Great question. One of the things we hear is that after creating the video and posting it (or several), they become viewed as an expert in their field. Our clients know a lot about their subject and can demonstrate that with authority on a video. Viewers can feel and sense this experience when watching. When they do, the viewer will feel confident in calling or buying.

Being a disruptor means you have to do more than know your subject matter. Being a disruptor means you have been doing what you’re doing for so long (or with enough outside experiences) to see an opportunity in the marketplace. Imagine that you have been doing your job for 15 years, you know it inside and out, and realize there is a gap in services or processes that might be taken advantage of. Imagine the expert talking about how to use this opportunity to help the consumer. Bam! Disruption begins. The person on camera suddenly becomes a person to be reckoned with.

The next time you see an opportunity in the marketplace that you can solve or fix, this might be the time to create a video and highlight your strengths! Let us know if we can help in any way.