Posted on

How To Use Video and Video Marketing For Your Business in 2021

Thumbnail of Video Shoot for YouTube

How Is Video Changing In 2021?

Whether youÔÇÖre a large, multi-national company or a small business, video is increasingly more important in marketing the business. In 2020, we saw a huge increase in the use of video and that appears to be continuing in 2021. Trends show that video is increasingly more important to share a corporate message than ever before. The question remains how has 2020 changed the way video is used? How will video be used in the coming years? In this post, we share some of the interesting trends weÔÇÖre seeing in the corporate video production and corporate livestream video world and address the question:┬á How to use video and video marketing for your business in 2021?

The primary way video has been used in the years leading up to 2020 was to create a branded message with the purpose of converting a viewer into a fan and eventually into a customer. The road to conversion has shifted slightly. How it is being used and the methods that video has been incorporated shifted greatly during 2020. Many organizations shifted to creating videos that showed the viewer a behind the scenes, more intimate look at their operation. The goal was to show who was behind the scenes and how their people make up the business. The feel was directed to a ÔÇ£Our people are our businessÔÇØ mentality.

What is Video Marketing and How Does It Work?

Video marketing is simply the process of creating a corporate video for the purpose of highlighting what a business does, how they help their customers, or telling their story in a compelling way. The ultimate goal of any video marketing strategy is to convert viewers to customers or clients. This conversion should be measured and converted to a Return On Investment (ROI). If the video is compelling, more viewers convert; if a video is less compelling, less will convert. This means it is extremely important to enter the video production process with a purpose and goal. The purpose might be to share the story or show the human side of a corporation (think Publix Commercials) and the ROI might be 1 customer created for every 1,000 views (where we might assume part of the ROI is to retain or reinforce a message to existing customers).

Video Marketing usually works in the form of a commercial placed in front of the viewer (via television, online media consumption, or mobile media consumption). For example, a short video ad might be placed in front of another video that the viewer wishes to watch but must first watch the advertisement to view the video they want to see. This can be effective for forced marketing.

Another form of Video Marketing is the creation of a consistent stream of informational videos sent out to YouTube. For example, our Creative Director, Jenn Jager, created a YouTube channel several years ago to demonstrate her knowledge about video production. Since its creation, several clients have found Plum Productions because of her videos about various video production related topics. This is a form of Video Marketing that is more passive and less forced. People search a question about a topic, find her video on Google or YouTube, watch her video, and then later reach out because they have questions and want to know if she can help. This is a much better method of gaining clients over time than forced advertisements; although, there is certainly a place for paid advertisements. For example, in her videos, she may have a paid advertiser run their ad prior to her video or she may promote a product for a company based on a paid agreement (usually noted in the video).

How Effective is Video Marketing For Business?

LetÔÇÖs start with the assumption that one is placing the video in the right place at the right time to be in front of the right audience. That is the critical first step and why it is particularly important to have a purpose and goal prior to creating any video. Now think about when you shop online for a product or service. Do you read any reviews? Most likely you do. Do you do any other research like Google the product name? You probably do. Do you watch videos related to the product or service? Most likely you do. That seems to align with the research. According to Smart Insights, more and more marketers (those who place ads) are finding that video are a critical component of their marketing strategy. They find that the ROI on video has been steadily increasing over the years and it continues to do so this year.

One shift that Smart Insights and the marketers theyÔÇÖve surveyed found that there has been a shift in where videos are placed and get a return on their investment. They are not only seeing a greater watch time (increasing by approximately 19%), but also seeing a shift from television advertising to online video marketing. The spend has grown faster in the online video segment than the television segment, which is significant and worthwhile to know.

What Types of Video Should Be Used When Marketing?

At Plum Productions, weÔÇÖve seen a shift in the past year to more online events and a growth in creating video for websites to improve search engine optimization. Here are the types of videos being used to market business right now:

  • About Us Videos
  • Testimonial Videos
  • Video Reviews
  • Corporate Messaging Videos (internal and external)
  • Demonstration/Product Videos
  • Real Estate / Construction Videos
  • Sales Tool Videos
  • Live / Livestream Videos
  • Virtual Event Videos

Here is a little more information about each one:

About Us Video

In this type of video, the company is simply trying to share with the viewer who they are, what they do and why a viewer should do business with them. Think about the traditional, ÔÇ£WeÔÇÖre ABC Company and we do XÔÇØ style. This is something Plum Productions does a lot of and can help you create a script or branded message to better capture potential customers.

 

Testimonial Videos

If your company has a client base that can be asked to give a positive statement on camera, this is a great tool to help any company convert a viewer to a sale. Most people want to know theyre not the only ones who are buying from youthey want to know that others have tried you and you are legit. This should be used on any sales page that asks for the sale (asks for a payment). It will help conversion over time and help close the deal.

Video Reviews

This type of video is typically used with products. Most times this is a video that is created by someone who purchased a product and wishes to unbox and review the product for their viewers. This can be a source of income for product companies if they request a YouTube Influencer to review their product on their channel. Be prepared to offer an affiliate link or payment for their efforts and time. If their channel is the right channel for your audience, it should be worth the investment.

Corporate Messaging Videos (Internal & External)

Recently we did a video for a national company to review how they did in the first quarter of 2021. This video was shared internally with their team around the county to give everyone a sense of how they did and give the team a goal/direction to strive toward. This is a great way to communicate outward to the team to motivate them to continue to improve. This type of video can also be used to communicate outwardly to vendors and even customers. This video might include information to help viewers understand how well the company is doing and how they are grateful for their customers. By doing this, it reinforces brand loyalty with both vendors and/or customers.

Demonstration / Product Videos

This type of video is for companies that sell products and want to show possible uses or the versatility of the product. For example, in this video from Epoca.

 

Or this video from the Tator Gator, both show how the product can or is used. This type of video helps the viewer understand what the product does but also puts the viewer into the situation to better clarify to the viewer if they should buy or not. If itÔÇÖs not for them, they should be able to see that in the video to prevent product returns.

 

Real Estate / Construction Videos

This area has grown dramatically in the past few years. Realtors are starting to create short videos to show a home they have listed to improve the possibility of a sale. The other area video is being used is in the construction market. Here, Origin Construction shows what type of work they do, how they work, and who is their client.

Sales Tool Videos

Videos that are used as sales tools are videos that walk the viewer through steps to get to a purchase. It might be a short social media that leads the viewer to a slightly longer video on a landing page followed by an even longer video that makes the purchase easier for the potential customer. These videos can also be frequently asked questions (FAQs) before calling in to speak to someone in the business before making a purchase. The other way a sales tool video is used is during a sales meeting, the salesperson uses a video to explain or show their services. It becomes a tool in the process of making a sale. If the focus is to lead the viewer down the path to a purchase, it most likely is a sales tool video.

Live / Livestream Videos

One of the more complicated but highly effective videos is the livestream video. This has been on trend in the last half of 2020 and into 2021. This type of video allows large groups of people to gather without the risk of spreading diseasebut more importantly, it widens the geographic area an organization can communicate. We had one nonprofit talk about how they did their livestream and learned that people were watching in all four time zones of the U.S., and they were able to increase their donations because of it. Larger audience for them meant more dollars coming in.

Virtual Event Videos

Like Livestreams, this type of video is one where we produce a full event (emcee, participants, etc.) provide the video to the client and they stream it as if it is a live event. This can be helpful if you dont want to leave anything to chance and just want the event to happen. During the event everything runs smoothly, and all viewers feel like theyre watching a live eventeven though it is pre-recorded and highly produced. Imagine a television show captured as an event.

Why Is Video Marketing Important?

Video and how you use it to market the business does several things. First, it creates an awareness for viewers. They begin to recognize the brand, the style, etc. and begin to feel more comfortable with the company. If a viewer feels more comfortable, theyÔÇÖre more likely to buy because they form a sense of trust. If a viewer can go online and learn how your product works or troubleshoot by watching a video, theyÔÇÖll appreciate that more than waiting on the phone for answers.

Video and Connectedness

When done correctly, viewers will feel emotionally connected to the organization if they see people. Sometimes itÔÇÖs tempting to simply create an animation/cartoon video to explain what your business does, but we find this to be less effective. When you research a company to trust with your money, do you want to see who they are or have characters explain your business? Most people tend to prefer people because they want to know who theyÔÇÖre dealing with. Obviously, the lower the financial risk, the less important that is, but it becomes increasingly important when the financial investment rises.

With all that said, itÔÇÖs important to know who your audience is, what they are looking for and where they do their research. By knowing this, you will have a much higher probability of capturing them where they are while they are going about their daily business.

If you need any help creating a video that captures attention and converts to sales, please feel free to reach out to us and weÔÇÖd be happy to answer any questions.

Posted on

Videography during COVID-19. How Important is Quality?

woman-computer-office

The issue isn’t so much if you should create video it’s a matter of how. How do you create video during this pandemic? It can be easier than you think, but it will take some extra planning.

During the pandemic, we were all subject to time at home. Time to think about, “What now?” While some took that time and created something new or slightly different, others waited to see what will happen next. One component that was impacted heavily was video marketing. How do you create new stuff? How do you advertise when everyone is home and they don’t want what you’re selling? Do you ramp up social media? Do you create poor quality video content? How do you create video while social distancing? All great questions, but there are answers and there is a silver lining.

It’s tough to do a full-blown video shoot with a large crew, lots of cameras, lots of people on set, etc. How do you create a video when have your staff is still working from home? You don’t. But what you can do is create a planned out shoot that will provide you with the video that shares your message safely. COVID and the lock down has created a huge opportunity for some. Here’s what we’ve been doing to help those who want to use this opportunity to maximize their messaging.

  • Show How You’re Dealing With COVID – This is one way you can use video. Show your potential clients/customers how you are currently using the proper protocols and safety procedures to keep them safe. That’s what they want to know: Can I trust them to keep me safe? Show them how you’re doing things right and how you’ll keep them safe.
  • Capture Virtual Content – We’ve edited several ‘virtual’ events where the client has a Zoom call and has it edited into a concise video featuring interviews and conversations. These videos/calls can be branded and made to look professional, even though it’s just a Zoom call.
  • Small, Short Content – Some clients are asking us to crate videos using stock video, 2D graphics, even Doodly videos. All of these options allow the business to share a story and get it out via social media or via broadcast. Branded and visual makes the message complete.
  • Create a Video Review – Get your current customers to create a video review for you. They can do it with their cell phone or they can come to our studio where they can come in the back door, stand in place (everything is all set up already) and say their few lines, and leave the back door without touching anything. Masks are required, but we’ll be socially distanced as well.
  • Being Human – If you’ve ever wanted to create your own video using your iPhone to send messages to your clients, now is the time. Video, even poor quality image video, is effective. You’ve seen the late night shows do it on television, so can you…and you can do it without the fear of looking foolish or skimping on quality.
  • Last Point – Know that people don’t want to be sold hard right now. That’s a tactic that can work during normal times. Try this instead: “We’re sure you’ve been impacted by COVID, but we have no idea how badly. We also want to say that we’re here for you when you need us. If you don’t need us now, we completely understand. If you need us in a new way, please tell us so we can help.”

Change creates fear. Instead of being fearful, it’s time to embrace it. Know that we’re doing to be dealing with this for a while moving forward. Knowing that, what changes can you make in your business to make you stand out, be compassionate, and highlight your safety mechanisms all at the same time?

Here’s an example a Zoom Call that was converted into a show:

Here’s an example of a Doodly style video we created.

The opportunities are endless. Need help coming up with ideas? Let us know. Have a different idea that you’d like to do, we’d love to talk and see if it’s something that we can do for you.

Posted on

Is Video the Best Marketing Strategy for a Hotel?

woman at resort hotel pool with drink

Are you worried about how to fill the rooms? Are you unhappy with your online reputation? Do you have a desire to improve the online engagement levels with your website? Have you been anguishing over trying to get the rooms to look exactly how a guest will find them when they arrive, but you haven’t been able to create a strong marketing campaign that shows a potential guest what they can expect.

Sometimes pictures are enough, sometimes they are not.

We’ve got you covered. In this post, we’re going to share with you how creating the right marketing plan and business strategy can incorporate solving several of the above issues. Marketing involves several facets of activity like social media marketing, online advertisements, print, billboard, and other levels of marketing that will drive traffic to your hotel.

We’re sure you’ve done focus groups and have learned about the needs of your guests and you’ve reviewed the Ps of Marketing, but we’d like to suggest that there are a few elements that may have been missed. Potential customers obviously want to know what the location looks like, but do pictures clearly show and/or explain your products or services. Do they do it adequately enough that one would not be surprised when traveling. When we travel, we’re often surprised by the difference in photos an the actual location.

Every aspect of the tourism industry should be maximizing video to their advantage. Here’s why. When someone plans a trip to places like Boca Raton, Palm Beach, Naples, Fort Lauderdale, Miami, or Key West, they do a lot of research.

Just like you do marketing research, their research includes things like what does the hotel look like? What do the amenities look like? What about the room, what should I expect to see and feel when I enter the room? Video shows people all the elements that are important to them.

What is the Marketing Process to Maximize Sales?

If you want to attract more guests to your hotel, you’ll want to show off the grounds, the rooms, the amenities and use social media platforms to increase the likelihood of being found by a potential guest during their search. When you define your marketing to incorporate what your guests want, they’re more likely to buy. While product price can impact a guests decision, if they see, hear, and feel the value, they are more likely to spend a little more to enjoy their vacation.

Reputation is critical in the hotel business. Hotels rarely survive a long-term negative leaning review score. No amount of advertising or video can offset poor scores. If the reputation is bad it’s time to make some operational improvements and hold off on any sales and marketing activities. You’ll only make more people mad by having them show up and be disappointed.

The process of maximizing sales is in a strong process. The process should include high quality video, appropriate placement with an appropriate spend and help potential guests understand what it is they’re looking at and why they should book your hotel for their next vacation.

Loyalty, Engagement, and Services – Fort Lauderdale Hotels

Marketing includes featuring a locations strength to their advantage. If you are a Fort Lauderdale hotel that has luxurious amenities, a relaxing and beautiful spa or an impeccable golf course, it’s critical to showcase that. If you have nearby attractions or nightlife that is important to the attractiveness of your hotel, show that too. Does your food stand head and shoulders above your competitors? You should feature Instagram-worthy video of your specialties.

Increase Hotel Loyalty Using Video

Marketing can refer to reinforcing a positive visit. What if after a guest leaves, they receive a personalized standardized (yes…do both) video that thanks them for visiting. What if you had several videos that were at your disposal to email after their departure that mentioned an amenity or service they used?

What if they used your spa and the video you send to them afterward mentions that you’re glad they were able to use the spa and that you hoped they enjoyed their experience. How powerful is that? Would they know it wasn’t made specifically for them but that it was made only for those who visited the spa? You have the data, use it!

If you’re wondering how to make these things happen and more (yes, we have a lot of ideas related to improving loyalty and reputation), we’d be happy to talk about it with you. Give us a call and we’d be happy to work through all of these areas with you. As a South Florida video production company, we’ve seen and been a part of a lot.

The hotel/hospitality business can be frustrating, but it can also be rewarding. If you’re struggling to figure out how you should be using video, let us help you by working through our marketing strategy session and let us craft a plan with you. You control the direction, we’ll provide the creative that works.

 

Image by Engin Akyurt from Pixabay

Posted on

The Case for Video Content Marketing and SEO Results

Studio Shoot in Plum Productions

Whether the business is large or small, content is king when it comes to search and being found. According to OptimWise there are several factors that lead to success in being found in a search. OptimWise also shares that the items that are important and improve your chances are stuff like the quality of the content and how well the keywords have been researched and used effectively. Other factors include newness of information, how well information answers a question being looked for, and how well items are structured and tagged. Items that can decrease success are items like useless content and stuffing keywords throughout to try to trick Google and the like.

Why Video?

Before we get into the SEO portion, it’s important to understand why video is helpful in general. When videos are relatively short, they can be more impactful than a quick paragraph. Why? Emotion. Emotions can be communicated quickly with music, visuals, movements, transitions, text on screen, verbal statements, etc. When these come together in a video, the effect is magical. Viewers are drawn into the story, the feeling. They feel like they’re a part of the situation or problem. This is important because without emotion, you’re selling or telling. Everyone wants to buy, no one wants to be sold. Period.

google search showing video results

Another reason for video is that Google likes it. When you type in a question you will not receive one or more (sometimes several) videos related to that question For example, doing a quick search about Doodly, we find the results are mostly video results along with information about the company that created it. Notice the top video? That’s our Creative Director, Jenn Jager. She’s the first search result on Google and near the top of YouTube (depending on what you search). How did she do this? Read on…

How does Video affect Search Engine Results?

There are several factors that affect search (there are literally 10s and sometimes 100s of items under each of the above listed factors that affect results positively and negatively) and video is not the only one. It is one of the items that impacts rankings positively as long as certain things are in place. We know that Google (Alphabet), the world’s largest search engine, also owns YouTube as one of its brands, so having YouTube video as one type of content helps. But what type of video is helpful in getting results?

Using Google Analytics will help you determine the appropriate keywords, target audience, and real world information on your current performance. If you find an area in the analytics that pops out as a success, maximizing this information can help you determine what information you should be providing.

For example, if you determine that an area of your business is being found related to specific keywords, you might consider adding more blog posts surrounding that topic. In each blog post, you might determine a video about that topic or question might be appropriate. Why would you do that?

It has to do with your visitor’s attention span. Our experience has told us that when a video is on a page, people will more likely watch it versus read the text. If the visitor is reading the text, they may lose interest in the written word and move on (to another page or a different website). If a visitor is watching an appealing video, they typically stay on the page to the end or near the end of the video…thus more time on the site. This will maximize your content marketing efforts by keeping them on your site longer.

Another factor related to the above paragraph is how this impacts bounce rate. By keeping a viewer on your page longer, your page (and the analytics) are telling Google that the content located on that page (or website as a combination of page) is high quality and keeps the visitor on the page. This is called lowering your bounce rate.

Wistia reported in 2016 that pages without video tracked time on page at 2.6x less than pages with video (article here). Interestingly enough, we find that pages on our website that contain video also track longer visit times. Coincidence? We think not!

Digital Marketing & Video

As a digital marketer, we recommend using video in your social media marketing efforts. If your content marketing strategy doesn’t include social media, you’re missing something. More importantly is the engagement of video on social media. By adding video to posts, you’re also improving your engagement. Link building is typically related having links from outside websites that bring visitors to your site (and a little the other way as well), but social media is the easiest form.

Creating content, and more specifically video content is not as difficult as you might think. We work on YouTube projects regularly and use a program called Tube Buddy to determine topics and information people are looking for so we can provide content people want. If you want, you can click the link and subscribe to it (by the way, this is an affiliate link).

Whether you’re run a product or service business, providing content and information your prospective customers need and want is directly related to the success of being found online. Search traffic is one area that creating video content can help any business improve their results.

We also hear clients tell us that they don’t know what topics to create content around, such as blog topics, etc. They say they’ve created tons of content already and don’t want to repeat what they have. We think this is a mistake. When blog content repeats (with a different angle), it tells search engines that this website is more about this topic than any other…making the site an expert in the topic.

We have several case studies on our website where clients created videos for a specific purpose, brought viewers to a specific landing page, and converted them to a full-blown lead. Converting a prospect to a sale is a salespersons job. Marketing and video marketing improve the likelihood of converting to a lead and then to a sale, thus affecting the business’s bottom line.

If you need ideas on how to create content, we’ve created a blog post about it so you can create hundreds of topics. Remember to create a mix of written (text) and video (visual) posts so you can analyze which is more impactful for your visitors and which ones perform well. If you find two of 30 posts do very well, do more about those two topics. It will help your ranking. Besides, its’ what your visitors are looking for.

Need help? Give us a call!

Posted on

How to Produce and Execute Creative Video Marketing

If you’re looking to add digital marketing to your campaign or advertising mix, one of the elements that will float to the top in terms of importance is video marketing. In this blog post we share our thoughts on creating the right marketing mix and the right creative video to produce the results you’re after. First, let’s talk about a little background. If you already know this, you can always skip ahead to our thoughts on the How To’s.

What is Video Marketing?

Video Marketing is simply the creating and using video to promote a product or service via various marketing channels (such as social media and broadcast, etc.). Typically video marketing incorporates an educational component directed to a specific target audience and a call to action.

Why is Video Marketing Important?

The year 2020 will become the year that video reaches a new level of importance for businesses of all sizes. Businesses will start to incorporate video into their overall advertising and marketing strategy. If your business has a marketing team, they should have incorporated a video marketing strategy into their overall strategy. One of our predictions in 2020 is that video will become so important that several businesses will be adding a video editor to their team. Sometimes this is the right move. Sometimes it isn’t. We say this because we have worked with several businesses who simply tell their employees what to do without a long-term strategy or purpose. Any video marketing campaign must have a purpose or it will simply be a waste of money. We hate to see companies waste money.

We did a little research and found that “more than 50% of consumers want to see videos from brands … more than any other content.” (Source: https://blog.hubspot.com/marketing/video-marketing). And, our clients tell us that conversion rates increase dramatically when video is present on landing pages or product landing pages. If you want to improve click through rate and conversion, you simply have to incorporate video into the mix. Whether its an explainer video, social media or customer testimonial, video is valuable to the consumer or buyer. These build trust and convert.

What Are Some Types of Marketing Videos

Before you hire a video production company you’ll want to have a general idea of what type you want to create. There are several and not all are right for every occasion. Imagine arriving on a landing page and finding an educational video…how would that impact the potential sale? Probably very little, but if a testimonial video was there, you’d notice an impact. Here are a few exmples:

    • About Us / Branding / Corporate Introduction Video. These videos typically help the viewer understand who you are as a corporation or how a product works. This is usually used once the prospect has arrived on your page (landing or otherwise). These videos are also important tools for a larger, over-arching branding or advertising campaign. The goal is usually to increase awareness of your company or product. A good example of Corporate Introduction or Branding Video is this one.
  • Blog, Educational, How-To, or Word Videos. These types are used to teach the viewer a new topic or idea. Why would you want to do that? The better they understand the topic, the more they want to learn. The more they want to learn, the more they might realize they don’t know and need to hire a professional. These videos are usually used to demonstrate knowledge or professionalism and build additional trust before a purchase or call. This is also referred to as content marketing, where the person on camera wishes to be viewed as an expert in his or her industry. By the way, search engines love this type of content because you’re helping people learn more about a topic. Here’s an old example of one we did many years ago. It stands the test of time!
  • Interviews. Sometimes interviewing the office expert can demonstrate a level of knowledge that your competitors can’t show. If you have someone that is called on industry-wide because they have been doing it for so long, this might be the right type of video to display.
  • Explainer videos. These are a step beyond the educational style because they go beyond helping people learn a tidbit of information, this video might include a longer storyline that helps the viewer understand how something will help them or where they can visualize themselves with the problem and how to get it solved.
  • These have become rather popular in the past couple of years. When we get calls about animation, we hear that people think these are much cheaper than live action video production, but that isn’t always the case. For example, you can use something like Toonly┬áor Doodly to create reasonably inexpensive (even cheap!) animations, but they’re usually for very small budgets. (By the way, if you want to try them out, use the links above and we’ll get a small commission without costing you anything extra!) When someone wants to create something more realistic or true-to-form, an animation can be about the same as a small live action production; therefore, depending on what you’re looking to create, always consider both options when it makes sense. Sometimes it is more difficult to show something live action than to animate it…that’s when we recommend animation. It saves you time, money, and headaches later!
  • Client Testimonials / Case Studies. Sometimes prospects want to know proof of concept. Rather than having to show them what you’ll do for them, show them what you’ve done for others in a similar situation. We recommend using your actual clients who were happy with your results to provide you with an on camera testimonial or have them walk the viewer through a case study. Either way, the viewer needs to understand the problem they faced and how you helped solve the problem.
  • Behind the scenes. Do you do something that is cool to see or hard to imagine? Sometimes give people a peek behind the curtain can make them want to be involved. For example, manufacturing doors can be pretty boring, but what if you manufactured high-end doors? Wouldn’t it be cool to see the process and how the magic happens? This might be one of those times a behind the scenes video would work well.
  • Social media. Our recommendation is to produce one or more of the above and create shorter social videos to share on the various platforms. If you a create one of the above options, always have the production team edit a short version for social media. By doing so, you can give a tease to what you are doing/showing and make them want to watch more on your landing page or home page. Find out if there is interest by getting them to take steps closer to making a call, such as coming to visit your website.

So now the question is which one do you want to produce and why? If you work with us, we’ll help clarify which one to create and why. There are other variations of the above video too, so don’t think you’re limited to one of the above.

Once you’ve decided, you’ll need to decide on who will shoot it. We obviously would recommend hiring a professional for this (and maybe that’s why you’re reading this article) but you might also be able to shoot it yourself. If that’s the case, you might want to take a look at our creative director’s YouTube Channel for ideas on how and what to shoot. If you’re looking for a crew and don’t know where to start, you might consider using our checklist of things to know before you hire a professional video production crew. It contains tips and questions to ask before you hire them.

Feel free to reach out if you have any questions or just want some ideas! We love coming up with awesome content ideas for our clients!

Posted on

Best Video Production Trends That Will Carry Into 2020

YouTube icon on iPad

Video has made a huge impact in the marketing world. In fact, video is oftentimes mentioned as one of the fastest growing categories in marketing. Many say that video is growing at an incredible rate and the number of hours being watch is astounding. We take issue with some of this. We take issue that video is growing so fast. We concede that video is growing rapidly, but we also believe companies like Netflix, YouTube, and Amazon are driving the viewership and hours watched. When it comes to productive business video and video marketing, the number of hours has increased, but we don’t believe it’s as quickly as the overall video world. There are several components that drive video interactivity, and that’s what business owners want. Getting people to watch the video is one thing, getting people to act is another. In this post, we’ll share with you the top 4 Video Trends that any business should be keenly aware of before 2020.

If you asked what some of the video trends would be two years ago, you would have heard stuff like 3D video or 360-degree video or Virtual Reality video. All those types of videos have a place, but they certainly weren’t the trend for the year 2018, 2019, and probably won’t be for 2020. If you want to be on the cutting edge of trends related to video, you can get very experimental, but it’ll be tough to get a high (or mediocre) return on that investment. That starts by understanding what is important when measuring ROI. Is it search results on any one of the search engines? Or is it calls or orders? Whether the business is a product or service business, it doesn’t matter…video content can help. By varying the marketing campaign slightly, one can get slightly different results. The key is to have some online video because there is online activity happening 24 hours a day.

Marketing agencies will push you to build the brand according to the marketing strategy…and this is critical and why stuff like 3D video or 360-degree video is just hype and cool stuff…but not necessarily for you. That type of video typically needs a lot of planning, a larger budget and more time to get the perfect video. The issue at hand is on the consumption side of the equation. How do people view a 3D video if they don’t have a 3D television? Or how does one view a Virtual Reality video if they don’t have the headset? That’s why we don’t think it’s the right tool for most businesses.

The reality is people are using all kinds of methods to access answers to their questions, including voice search and artificial intelligence. Most digital marketing agencies will tell you that you must have all the bases covered by having digital pieces that support stuff like voice search and the like. For a small business, a medium sized business or a large business, it’s tough to know how to exactly create brand awareness or to have a budget for stuff you don’t know will be worth the investment until much later. More so, even the largest of companies that invest in these types of videos are finding that it’s tough to measure whether it’s worth the work and the investment. Typically, they’ll use one of those videos to get some chatter or shares online. Does that convert to new sales? Probably not.

What are the best video trends to follow for success?

With the above in mind, what are the marketing trends and the video trends that will provide the best results to the most amount of businesses? Here’s our list:

Explainer Videos. This may seem to be elementary and unexpected when talking about trends, the explainer video does several things for the business. It provides transparency for the viewer that helps them feel a level of comfort to take action. Businesses that provide a level of frankness in their messaging can provide a disarming feeling and a sense of integrity. For example, in this video below, the viewer gets a sense that the company can deliver what it promises with it’s Primula cold brew coffee carafe. Want one after you’ve watched this video? Click the link!

 

Bite-Sized Videos. Our potential clients typically ask us how long their video should be and then blurt out that they think it should be short. While that may be the case, it’s not always the case. Sometimes longer videos are better. For example, a long video might be helpful when its answering a question, explaining something complex, or providing better insights into who or what something is. Think of these types of videos as a silent level of customer service. But, shorter video can be highly effective when used appropriately. We find shorter videos are more productive when used in marketing materials and social media. No one wants to watch a long video that sells to the viewer; therefore, keep a sales message video a little shorter than you think. Below, this video is shorter (relatively speaking) but allows the viewer enough time to understand how and what the product is and does.

 

Product Videos. Product videos will most likely never go out of style. These videos help the viewer understand what the product does and how it solves a problem without having to purchase it. Once the viewer understands, they can make a will informed decision to purchase it. We’ve heard from many sources (such as from Impact Learning Center & HubSpot’s Importance of Product Videos for E-Commerce, and there’s more) that video increases product conversion to sales by an incredible amount. This happens because of the educational and informational way that product videos will present the product.

Story Videos/TV Style Videos. This type of video is one that feels like a television show and not a sales tool. For business, the three videos above are important, but they also are very promotional in nature. That can be good and can create results, but sometimes at the cost of irritating the viewer because they must sit through the promotional nature of the video. A trend we’re noticing with our clients is the acceptance of slightly longer videos that tell a story. For example, the video below shows the viewer what is about to happen and the challenges they may face. It provides a little conflict to the story. Then, we do a mid-point check in. This allows the viewer to see the project complexity and the challenges first hand. Ever wonder what your contractor would be doing during your project? This gives a glimpse into the construction world and what a high-quality construction contractor would be doing. Finally, the reveal. Here’s what the contractor did to complete project and how the project turned out. Obviously, the concept showed how the complexity was overcome by the competent team. This company was able to boast and show how they completed a difficult task. Who would you call after viewing this if you were a restaurant?

 

Another example of this type of video is the ChairSpeaker video. This video shows (in a slightly comical and relatable way) how those who have lost their hearing often times feel left out of conversations when they try to watch television with a headset that helps them hear. The ChairSpeaker solves this problem by providing a product that helps the hearing impaired stay engaged in conversation while still being able to watch and listen to television (just like everyone else).

 

SEO Videos. SEO videos are used to help improve search engine optimization while answering questions the viewer wants to know. These videos are typically topical in nature and typically answer a question that someone has typed into Google or Bing. For example, this attorney answers why Uninsured Motorist insurance is important to anyone who owns a car and drives on the roadway. The purpose of the video is to answer the question and to serve as an indicator to Google what their website is all about. We also might recommend doing some additional live videos with a mobile phone and answering questions with viewers on Facebook or YouTube. This serves the same purpose, only on those social media sites. Google and the like love content. Anytime a business website can provide more content it gets rewarded.

While this may sound like a boring list and one that doesn’t include the coolest, latest and greatest technology, it does include video options that will create a return on your investment (if used properly). One of the biggest changes we are seeing in the industry is the use of videos that feel like a television show and not a sales tool. This is nothing new, but we’re seeing it used more and more… and we think that’s a good thing. It requires a little more flexibility and planning, but if done correctly, it can provide the viewer with an experience that is much different than the typical sales piece. We will always go back to the point of how it is used. One of the ways we recommend using that type of video is prior to the call. Let the prospect find the video and understand who you are in a different light; thus connecting with your purpose and style before the call. This goes a long way to create an emotional bond prior to making the phone call.

If you have any questions or would like to discuss some possible video ideas for you and your business, give us a call or drop us a line via our contact us form. We’d love to find a creative way to make your business stand out from your competitors and get more business!

Posted on

How to Convert Shoppers to Buyers Using Video

ChairSpeaker image

In this article, we’ll discuss how you might change, “I’m just looking” to “I’ll buy it!” We’ll talk about whether video does convert to higher sales or not, types of videos you might consider creating for products, and some of the strategies you might want to consider before starting. (An approximately 6 minute read)

Imagine you’re selling your product or service on your website. The visitor wants to buy, but instead decides to abandon the cart, leaving you without a sale. Why did they abandon the sale and what could have converted them to buy? These are questions every marketer will ponder at one time or another. There are several factors that can affect whether a potential buyer becomes a buyer, and one of which may be video.

Several of our clients have told us that the conversion rate of products they are selling on their website or on other retailing sites (like Amazon.com, etc.) have a significant increase in sales if the product listing includes a video. They have also shared with us that when an online video is watched at the point of potential purchase, the odds of a sale increase dramatically. They tell us that visitors who watch product videos are more educated and better informed about the product so they can be a more informed buyer.

If you sell products, you might wonder what type of video will help increase your odds of a buy at the point of purchase. Let’s discuss a few video options that may be useful in increasing conversion rates. These types of video can work if used by a small business or big business, and anything in between.

  • How It’s Made. People want to know how something is made, and more importantly, they love to watch it happen. How many times have you been intrigued by a video illustrating the manufacturing process?
  • Durability Test Video. This type of video shows the consumer how well a product will stand up to abuse over time. This might be a good one to place on your product page to increase purchases, particularly with those buyers who are concerned about whether the product is sturdy enough for them.
  • Location Tour. This type of video will incorporate the product in a space that it would be expected to be found. For example, a door manufacturing company like Dayoris Doors might want to create a video that shows design elements that fit into a specific type of room. By showing the fashionable side of the product, buyers are more likely to make a high-end purchase.
  • How to. Some products simply need some instruction. Whether it’s a how to assemble, how to use, or how to wash/maintain/store…the list goes on. These types of videos can apply to single products, multiple products, or entire product lines.
  • Competing Products. If you ever want to show how one product compares to another, this might be a good way to do it. Just make sure you’re following the legal protocol before you make too many claims.
  • The Reveal. Some products warrant a reveal video…like technology products or fashion products. Imagine your business fans wanting to know more about an upcoming product line that you’re about to release. Now might be a good time to create and post a Reveal Video.

Whichever video you choose, make sure people are watching a video that you have created and tells the viewer what you want them to learn and know. Video Marketing is a powerful tool to use when moving product, and many business owners have told us that they’ve been happy with the effects of video on product sales.

Once you’ve identified what type of video you’d like to create, you might want to consider the video strategy you want to use to convert visitors into buyers with your video. Video can potential buyers to paying buyers by using a few strategies.

You have seconds to get the viewer engaged and interested. Once they’ve passed that point, they will either finish the video or make a decision to leave it.

You want to make sure you’re in the crowd that keeps the viewer engaged. There are few things to consider when creating engaging video. First, how ‘salesy’ do you want your video to be? That was a trick question. If you’re looking to have engaging content, ‘salesy’ is not the way to go. People do not want to be sold to, they want to be educated and guided to the right decision (whether that’s to buy or decide not to buy). You might also be surprised that sales videos typically need to be short to get the point across and move on. BUT, an educational video might end up being longer and more engaging… these videos are typically longer than the traditional 30 seconds. They tend to last 2, 3, even 5 minutes (depending on how engaging it is). Longer videos also get shared more, leading to a reinforced brand and improved word-of-mouth marketing.

Here’s an example of a longer video that has a little more story to it.

Creating longer videos can be tricky, but we love to come up with some awesome content ideas that you’ll be able to share and have shared. Contact us if you’d like some ideas!

Posted on

What To Do To Maximize Your Investment In Video Production

return on investment

Regardless of your financial goals, there are several steps you’ll want to take to maximize your investment in time, money, and resources before and after you start. We know its now common to hear that your company should be using video to leverage your business growth. If you aren’t using it by now, you might be leaving some money on the table. The key is knowing where you want to use your video and how you do it. In this post, we’ll share some common issues and problems that people face when maximizing ROI.

Common Issues that Affect Video ROI

Too Many Options

Too Many Production Companies. If you’ve never created video before, you’ll find you have hundreds of options to choose from in terms of video production companies.

Content Ideas. The next issue will be what you want to create. Do you want to create a marketing video? Social media video? Product video? There are several ways to slice up marketing content that it can quickly become overwhelming.

Where to Place It. The next issue will be where to place the video (or videos). Very quickly, you’ll learn there are thousands of places to publish your video…and each one will have their own reason for doing so. All of this shouldn’t stop you from deciding to move forward. It’ll be worth it.

Getting More From Your Professional Video

Who is Your Audience?

Think about something you’ve watched in the past that really resonated with you. Why did it? It might have been because it was about something you wanted to learn or know more about, the person speaking was personable and they may have described the world you see in a similar way. Maybe they spoke in terms or jargon you’re comfortable with. Or maybe they had the same or similar personality as you. When creating your video, you’ll want to know who your audience is, what they like or dislike, what they need to know, why they need to know it and how they like to be spoken to. Use that information to compile the viewer’s demographics, location, where they consume information, and what social media outlets they view most. The more you know about them, the better you can speak to them.

Your Viewers

  • There are several types of personas that you might be speaking to, for example, you might be dealing with a “Give me the information, get out of my way, and let me decide” type of person. This might be someone who is at the top of the corporate structure, like a CEO or similar level.
  • You might also be speaking to someone who is more interested in learning about how your customers feel about you. They might want to read or see more reviews about the business. These are the ones who need to obtain verification that they are making the right decision. They like to include others in their decision making and reviews are a good way to get this information.
  • Another common viewer might be a detailed, technical type. They want facts, figures, and as much data as possible to make the decision to pick up the phone to call. This type of person needs to have support data incorporated into the video so they can make an appropriate decision.

Regardless of the type of viewer you’re reaching out to, you’ll want to craft a message that taps every type of personality possible. Perhaps there is a way to show and describe important information to a couple of personality types at the same time. Use all of this information to craft a solid script. We typically take care of script writing for you, but, we work with all types of clients; some who like to do it themselves and some who want to have someone take care of it for them. The next step will be to craft a solid shot list that must be captured to illustrate what is being said and targets each persona.

The Video Production Process

The video production process contains several components: pre production, the shoot, post production, and delivery. During the pre production stage, you’ll deal with the persona, the long term goals of the video, and what video content that should be created. Investment goals are important before we start so we know what needs to be set aside for the production and what needs to be set aside for the placement of the video(s). During the shoot, we’ll deal with the shot list, the camera operator, the equipment, the location, and any talent that is important (whether it be from the team or hired talent). Finally, during the editing process, we’ll deal with the video editor and any post production items required to complete the project.

So what is the key to maximizing your ROI? We find that clients who work with us to understand why they’re creating the video, where they plan to use, and how they plan to place, we can help streamline that process to improve their ROI. When clients can’t answer these questions or don’t want to share this information, there can be a little hiccups and changes along the way that can increase costs…not because we want to, but because we didn’t know something and had to backtrack or make significant changes. We write this to share with you so we can prevent this from happening to you.

Posted on

Manufacturer Product Marketing Videos & Increased Sales

image of manufacturing (milling cutters)

At Plum, we’ve shot and edited several manufacturers product videos to help them market their products to retailers and end users. While most manufacturers use a wide range of techniques to market and sell their products, only a few use video as a driver for business. We believe in creating high quality video that tells a story about the manufacturing process and the benefits of the finished product. For the purpose of this blog, we’re sharing a few ways a manufacturer should be using video to show what their product is, how it’s produced, and how it’s used.

Process Video. This type of video is created to illustrate the full production and manufacturing process is completed. Usually this means showing manufacturing from start to finish and how the product is put together. This is also where you’d highlight that your products are made in the USA or illustrate how the production line works together to create a high quality product. We recommend this video be approximately 90-seconds in length to ensure you show all the important qualities of your process and product. Keep in mind, the best marketing campaign videos tend to be shorter in nature, yet adequately inform the viewer.

Social Media. Manufacturing companies also need to feed their social media funnel. Plum will work with the marketing team, sales team, and management to ensure the messaging matches the appropriate branding components for consistency. Most manufacturers don’t think of social media as a way to sell, but by selling to the end user about their unique selling proposition and the benefits of their product, manufacturers can pull sales through the distribution channel without relying on retailers or distributors. By using social media, manufacturers can create a strong first impression and increase engagement.

Hiring? Whether the company is just starting out or has been around for awhile, capturing and retaining the best employees is critical to its success. Whether the company finds new employees through email marketing or various hiring websites, it’s critical to craft the perfect message to the target audience. We recommend featuring a career video on the company’s career page that can differentiate you from other manufacturers.

Demos. If you’ve already shown the production process, the next step is to show how the product works. That’s where manufacturing marketing works best. We recommend creating a video marketing campaign that illustrates how the product works and the benefits it solves. We also recommend that it highlights the pain points that relate to the end user, even at a high level. By digging into the pain and costs of not purchasing the product, a video can help the buyer know whether the product is right for them. If possible, when seeking any type of video production services, we recommend you ask to see how they’ve helped other manufacturers describe the most important pain points the buyer might face and show how each one is solved after purchase. This can be shown on a website, direct marketing, emailing, or trade shows. Here’s an interesting example of a demo video.

Video Reviews. Our clients have shared with us that there seems to be a point of differentiation when someone buys. When a product has a supporting video, they tell us that sales are greater than those products without video. On the other hand, when a product has a testimonial video, sales increase even more. What they tell us is that video helps a buyer understand what a product is and how it works, but a testimonial will help a buyer know that someone was happy after their purchase and was comfortable sharing their experience with others via video. While we’d love to shoot that testimonial professionally, it can be just as powerful when shot by the customer him- or her-self on their phone or webcam. The results are positive either way… it’s just a matter of how professional the manufacturer wishes to appear. Below is a nice video review for a legal office…but same rules apply for any manufacturer.

Referral Requests. Many times it’s helpful to ask an existing client for a referral. Why not ask via video? As a manufacturer, you could shoot a short video asking an existing client for a referral. It might sound something like, “Hi there! You recently shared with us that you felt your purchase was a positive experience. Why not share that experience with others? We love referrals! In fact, great referrals are someone like…(describe who). If you can think of anyone who fits this description, would you mind emailing me their contact information? I can mention your name, or go without mentioning it, just let me know.” This is a simple, consistent message that can be sent out after every positive customer experience.

Posted on

Steps to Video Production

Here’s a step by step list of how the video production process works and why you shouldn’t be afraid of it. Many people think that corporate video production is a big, scary process the requires a lot of people and a lot of resources. It might, but it doesn’t always need to be that complicated. Most potential clients we speak to are a little apprehensive about shooting video…they have a lot of questions, like: How long does it take? Who should be on camera? How much does it cost? But most of all, they want to know what it takes to get their video.

Steps to Video Production

To make it simple, we’ve boiled down the most important steps to creating your video into simple bite sized pieces. Ready? Here they are:

Pre-Production

1. Goals

First, before you begin, you have to have some objective. To do video without a goal or objective, you’re doing yourself a disservice. What are you trying to accomplish, in what amount of time? Is this realistically possible? If you’re not sure where to start, we can help, but most clients want to measure views, calls, or purchases when they create video. Whichever your goal, share that with your video production company and use that in the next step.

2. Know The Audience

Who are you trying to reach and why are you trying to reach them? Your video should be engaging to the exact audience you’re trying to reach, so knowing who they are is a critical start. Do your research and identify your target audience, their needs, wants and desires. Know what they like and how they like to get it. This will help you craft your message in precisely the way they like to receive it. You might want to consider creating a target audience persona (or personas). By creating personas, you’ll know how to speak to them in their preferred method of communication. If your product or service solves a problem they face, make sure your message reflects that and speaks directly to the issues they face.

3. Create a Script

Whether you write the script or the video production company writes the script, make sure you have a solid, well-thought out script that will make the shoot easier. When we talk about script, we’re not just talking about the words being spoken on camera, but also the visuals…what will be seen on screen…a shot list of sorts. By spelling out what is being said and what is being shown, your video crew will know what they must capture to create the perfect video for you. Again, this should also incorporate the first two steps above (knowing your audience and what goals you’re measuring). Remember, the script should be engaging and/or thought provoking so the viewer will take action once they’ve finished watching.

4. Have a Placement Strategy

Plan ahead of the shoot by knowing where you’ll be placing the video(s). If you’re just placing them on YouTube, how will you get them to be suggested or referred or shared? People won’t just do it because you’ve put it out there, you need a bit of a plan. That might include using ads, setting up the YouTube channel properly, publishing consistently, and several other things. Have your plan no matter which platform you’ll use.

5. Develop the Idea Further

Once you’ve crafted the script and started planning placement, you might need to develop the concept/script a little further. If you’ve identified one platform that will outperform over the others, does the script you created make sense or does it need some fine-tuning? It might or it might not. This is the time to revise and solidify.

6. Plan and Schedule the Shoot

During this step, several “mini” steps must happen. Your production crew should scout the location (virtually or in person). By scouting the location, they will mentally be able to identify where various shots will be set up, how they’ll set it up, and where they can stage their equipment while shooting or where hair and makeup can be set up.

Also in this step might be casting talent. If you’re using talent in your video, you’ll want options to choose from, and this is where we provide them. You’ll want to select the individual who best represents your brand.

Are permits or licenses necessary? If they are, this is when you’ll submit and get approvals. Allow sufficient time to get these if the production is larger or if you need to work with multiple agencies or locations.

Backup plans are critical at this point. When planning for a shoot, ask the production company what things can go wrong and how to have a backup plan to mitigate those issues.

Finally, the production company should be creating and delivering a call sheet. The call sheet will inform all parties (crew, client, staff, location, etc.) when everything will be happening. It’s basically a schedule for the day(s) with all the information need to communicate and know who will be where and when.

Production

7. Shoot/Capture the Raw Video

If you’re creating a corporate video, you’ll want someone on-set to ensure all the important pieces are captured and that everything is visually on brand. That person (or persons) may also need to wrangle the next person on camera so they’re prepared and in place on time and on schedule. During this part of the production you’ll notice the crew following the plan. You’ll notice when the crew is ahead or behind schedule and you’ll know if things are going perfect or if there’s an adjustment that will need to be made. Sometimes one person who can’t get the words out on camera can put the crew a little behind, but a seasoned crew will make sure that even when that happens they stay on schedule and on plan. If the crew is seasoned you should have a high level of confidence in their abilities once you see them execute the plan.

Post Production

8. Editing

Once the shoot is complete, you should have a rough idea from the crew when the first version of your video will be delivered. If you have a seasoned editor, most corporate videos require between a week to two weeks to see your first version. Variability in this may happen if the video is longer than a couple of minutes or branding materials aren’t delivered quickly to the production team (editor). The editor will need high-resolution logos and other similar materials related to the video (something they may have asked for prior to the shoot).

Good editing will be based on good planning…which is why we recommend the plan be finalized before shooting every time…no matter how many times you’ve done this. While every video production company is different, most will allow around two rounds of revision after receiving your first version. If you’re editing more than one video, a good editor will also recommend providing you with one of the videos first to get any revisions you might have and then apply all those revisions to the rest of the videos to streamline the editing process for you and for them. For example, if you didn’t like the color of the font they used and you provide that feedback, the rest of the videos you’ll receive will already contain those revisions…saving you time.

Your editor will also incorporate 2D graphics, 3D Animation, music, and any professional narration at this point. Graphics and animation should make sense for the video. Adding them to wow you isn’t working with your strategy we started with, so it should make sense if the graphics or animation is added.

Music should also reflect the mood and tone of the video. If the music is upbeat, but the person on camera is talking about the problems the viewer is facing, something will feel wrong by the viewer… making it less likely they will take the next measurable step (think about your goals).

It is also at this point that any professional narration that was recorded is tracked to the video. Typically a good editor will time verbal statements with music, changes in mood, and visual elements to make the finished piece emotionally connected.

9. Delivery

Once you’ve provided all the feedback and it’s been edited to your satisfaction, you should receive a download link from the production company so you can place your video where you would like to place it. You might place it on: your website, YouTube channel, social media sites, Vimeo, Wistia, or a few other places that will help you monitor and analyze your results. You’ll want to make sure you place it in a place that allows you to fully control, own, and monitor all the analytics. Without that, you won’t know if you’re successful or not.

10. Distribute Your Video

Not everyone distributes video the same way, so we’ll provide a few options here, but know there are always more. You might: use social media, email campaigns, coordinate with influencers in your space, use a PR firm to distribute your video, use the video in online video ads, place the video on broadcast television or cable, or use SEO tactics on your website to funnel viewers to a landing page to watch the video. One isn’t necessarily better than the other but understanding your strategy and knowing your goals will help you decide where to distribute/place your video.

We hope this helps you better understand the steps it takes to create a corporate video and why each step is important to the overall project. The next thing you might want to do is consider reading 6 Qualities To Look For In A Video Production Company or Why Do Production Companies Quote Different Rates for the Same Project?